Discover a friendlier approach to technology help, designed around your needs. At Neighborly Nerds, our goal is to make technology feel easier, more comfortable, and less frustrating with patient support and someone you can trust every step of the way.
Not sure what you need? We offer a friendly, no-pressure consultation to understand your situation and recommend the best solutions.
We’ll talk through your questions, technology challenges, or goals and help you decide what support would be most helpful.
Available by phone, video, or in person.
Friendly, patient help — right where you need it.
Technology problems are frustrating, especially when you just want things to work. With Neighborly Nerds, you don’t have to figure it out alone. We come to your home and help with devices, connections, setup, troubleshooting, and anything else that’s causing stress or confusion.
Whether it’s a new computer, Wi-Fi issues, printer problems, smart TV setup, or learning how to use your phone, we provide clear explanations and hands-on support at your pace — without jargon or judgment.
Our goal isn’t just to fix the problem.
It’s to help you feel confident using your technology.
More time. More progress. Greater peace of mind.
Some technology projects take a little longer — and that’s okay. Our 3-hour bundle is perfect for tackling multiple issues in one visit or working through larger setups without feeling rushed.
Whether you’re setting up a new computer, organizing devices, improving Wi-Fi, learning new skills, or solving several tech frustrations at once, this extended session gives us the time to make meaningful progress and ensure everything is working the way it should.
You’ll receive the same patient, judgment-free support Neighborly Nerds is known for — with the added benefit of efficiency and bundled savings.
Expert help — without leaving home.
Many technology problems can be solved quickly through a secure remote connection. During a remote session, we can view your screen and guide you step-by-step to troubleshoot issues, adjust settings, install software, or answer questions in real time.
Remote support is perfect for quick fixes and everyday tech questions. You’ll receive the same friendly, patient assistance Neighborly Nerds is known for — just delivered virtually. We explain things clearly, move at your pace, and make sure you feel comfortable every step of the way.
All remote sessions are started with your permission, and you remain in control the entire time.
• Email setup and troubleshooting
• Computer performance issues
• Password help and account access
• Software installation or updates
• File organization and basic computer skills
• General technology questions
• Convenient and fast
• No travel or home visit required
• Perfect for quick fixes and questions
• Secure and easy to start
Ongoing monthly support and peace of mind for your technology.
Technology questions and problems don’t always happen at convenient times. With the Neighborly Nerds Tech Care Plan, you’ll always have a trusted tech helper available when you need assistance. Members receive dedicated support time each month, priority scheduling, and patient, judgment-free help with everyday technology challenges.
$35 / month
Perfect for occasional help and peace of mind.
Includes:
• 30 minutes of remote support per month
• Priority scheduling
• Help with everyday tech questions
• Email support for quick questions
$55 / month
Great for regular support and troubleshooting.
Includes:
• 1 hour of support per month
• Remote support
• Priority scheduling
• Help with computers, phones, Wi-Fi, and devices
$95 / month
Best for households with multiple devices.
Includes:
• 2 hours of support per month
• Remote or in-home support
• Highest priority scheduling
• Help with multiple devices
• Technology coaching and troubleshooting
Members receive priority scheduling and dedicated support time each month. Support sessions are scheduled by appointment and may be used for remote or in-home assistance. Quick questions may be sent by email or message, and responses are typically provided within one business day.
This structure ensures members receive reliable help while allowing Neighborly Nerds to provide thoughtful, high-quality support to every client.
Think of it as having your own personal tech helper on call whenever technology becomes frustrating.
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